Returns and Cancellations

Returns and cancellations

You can cancel your order before it ships by contacting us. For delivered products, your statutory right of withdrawal applies; unused products in their original packaging can be returned within the legal period.

Contact us with your tracking number to start a return. Once the product reaches us it is inspected and your payment is refunded.

Important: this is a generic template. Clarify exceptions and time limits for your products with your legal advisor.